Mostly, all the professionals come across these words specially Quality professionals . But sometimes we confused with the actual meaning of all these three words. I will try to explain all these words one by one with an example;
Correction
Suppose your smart phone touch screen gets damaged by falling on ground. What will you do first, of course you will get replaced your damaged touch screen by new & working touch screen. This is called correction. In short “ Correction is the action to eliminate non-conformity or correcting a occurred problem”.
Corrective Actions
Now, when you replaced your touch screen of your smart phone what will you do next so that you don’t need to replace your touch screen again. You install a tempered glass on your smart phone touch screen. This is called corrective action as you are safe guarding your smart phone touch screen. In the event of falling of your smart phone, your touchscreen will be safe on the cost of tempered glass. In short “ Corrective action are taken on the root cause of the problem in such a way that it should not occur again”.
Preventive Action
When you are installing tempered glass on your smart phone touch screen, you also installed tempered glass on your wife smart phone to avoid any future damage to her smart phone touch screen. This is called preventive action. “Preventive action is like failure mode effect analysis (FMEA) or risk management, where the non-conformity or problem have not actually occurred. We need to anticipate the risks that may occur & than think of actions that shall eliminate the cause of non-conformity”.
I hope this will clears the concept of Correction, Corrective & Preventive actions. If you have any doubt or question please leave a question in comment box.
