It is analytical problem solving tool which is very
simple tool to help you think thorough improvement opportunities. It is also
known as Seven What Analysis method. It is basically a technique of asking
question for finding cause of particular problem.
5W-2H stands for What, Why, Where, When, Who, How
& How much.
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Type
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5W-2H
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Description
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Subject matter
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What?
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What is being done? Describe the
problem adequately. Can this task be eliminated?
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Purpose
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Why?
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Why this task is necessary?
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Location
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Where?
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Where is it being done? Where does it
occur?
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Sequence
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When?
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Timing –when did the problem start?
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People
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Who?
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Who is doing it? Identify
individuals associated with the problem
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Method
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How?
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How is it being done? Is this the best
method? Is there some other way?
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Cost
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How much
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Quantify the problem (quantity, cost, time)
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