It is analytical problem solving tool which is very
simple tool to help you think thorough improvement opportunities. It is also
known as Seven What Analysis method. It is basically a technique of asking
question for finding cause of particular problem.
5W-2H stands for What, Why, Where, When, Who, How
& How much.
Type
|
5W-2H
|
Description
|
Subject matter
|
What?
|
What is being done? Describe the
problem adequately. Can this task be eliminated?
|
Purpose
|
Why?
|
Why this task is necessary?
|
Location
|
Where?
|
Where is it being done? Where does it
occur?
|
Sequence
|
When?
|
Timing –when did the problem start?
|
People
|
Who?
|
Who is doing it? Identify
individuals associated with the problem
|
Method
|
How?
|
How is it being done? Is this the best
method? Is there some other way?
|
Cost
|
How much
|
Quantify the problem (quantity, cost, time)
|
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